All purchases and payments are final.  Payment through checkout is secured via Paypal or bank debit.  Grubbee holds no responsibility for actions made to and from third party websites, including Paypal.

Money Back Guarantee

We offer a 7 day money back guarantee on all our bibs and burp cloths.  If you are not completely satisfied, please contact me within 7 days of receipt of your products as per our refund policy.

Refund Policy

If you are not satisfied with the finish of your products, please contact me within 7 days of receipt of your order to arrange a refund.  All items must be returned unused and unwashed, in their original packaging within 14 days of receipt and shipped at the buyer’s expense.  Refunds are not available if you simply change your mind.

Please note that I am unable to offer a refund on custom orders, including fitted sheets.  But if you are unhappy with your order please get in touch so I can assist you.

Please be aware that colours may vary from screen to screen.  Every effort is made to depict the colours of the products as accurately as possible.

Postage and Delivery

All in-stock items will be sent within 1-3 business days of purchase.  However, most items are made to order, so please allow up to 3 weeks for your order to be ready to ship.  Custom orders may take up to 4 weeks to complete depending on fabric availability.  Please check individual product descriptions for a more accurate processing time.

You will be kept informed of your order progress.  Postage times vary depending on where you live.  If you have selected tracking as an option, you will be able to track your order once it has been shipped.  Express post does not guarantee expedited processing times.  Please get in touch prior to placing your order if you require a faster processing time.

Local Pick-Up

If you’d like to pick your products up yourself from my home in Brisbane, please contact me prior to placing your order.  Once local pick-up has been confirmed, you will need to arrange to collect your order within 7 days of completion.  Please note payment must be made at the time of purchase and I will not accept cash on delivery.

Liability

I am not liable for any loss incurred in relation to your use of this website.  Your use of this site is at your own risk.  To the extent permitted by law, I exclude all liability for any loss or damage (including without limitation indirect, special, punitive or consequential loss or damage) arising from the use or reliance on this website, whether or not caused by a negligent act or omission.

Privacy

At Grubbee we respect your privacy.  You can view our full Privacy Policy here. We only use your personal information to process orders.  We do not send you any unsolicited mail.  If you would like to receive our mail you can sign up for our newsletter.  All information is kept confidential.  We do not pass on your information to any third party.  The checkout is SSL secure so you can have confidence in purchasing from us.  If you have any questions or would like to contact us, please email via the contact form.

Copyright

All images, illustrations, designs, photographs and written materials that appear on this site are intellectual property of or are licensed via a third party to Grubbee.  Contents as they appear are copyright and/or trademarked to Grubbee and/or third party interest.  You may not reproduce or modify contents as they appear on this site.  ALL LOGO AND PRODUCT DESIGNS, CONCEPTS, INTELLECTUAL PROPERTY ARE © COPYRIGHT PROTECTED Grubbee 2022.  Trademark pending.