Privacy Policy

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At Grubbee we respect your privacy.  We only use your personal information to process orders.  We do not send you any unsolicited mail.  If you would like to receive our mail you can sign up for our newsletter.  All information is kept confidential.  We do not pass on your information to any third party.  The checkout is SSL secure so you can have confidence in purchasing from us.  If you have any questions or would like to contact us, please email via the contact form.

 

This Privacy Policy describes how and when Grubbee collects, uses, and shares information when you purchase an item from Grubbee, contact Grubbee, or otherwise use Grubbee’s services through Grubbee.com.au or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that Grubbee does not own or control, including any third party services you access through grubbee.com.au.

 

Information we Collect

To fulfil your order, you must provide us with certain information (which you authorised to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

 

Why we Need Your Information and How we Use It

We rely on a number of legal bases to collect, use, and share your information, including:

 

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

 

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, including tax obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 7 years.

 

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in Australia and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on SSL encryption on all transactions and transfer of personal information.

 

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

 

How to Contact us

For purposes of EU data protection law, I, Kymberly Leicester, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info@grubbee.com.au.

 

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site. www.privacy.gov.au

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